GENERAL

VAI-KO Clothing is a trademark of The Black Fox Company Oy. This page will give you information of our terms and conditions of payment methods, deliveries and other terms.

CONTACT INFORMATION

VAI-KO Clothing (Trademark of The Black Fox Company Oy)

Business ID: 2776630-5

Address: Malminkaari 23B, 00700, Helsinki, Finland

Email: hello@vai-ko.com

PAYMENT METHODS

You can pay your order by one of the following methods:

Credit Cards: Visa, MasterCards, American Express. Credit card payments are made by Stripe payment gateway.

Apple pay, Google pay, ShopPay

Klarna

Paypal

Paytrail: The products/services and applicable shipping fees will be paid when placing the order. The following payment methods are accepted: Finnish online banks (Nordea, Osuuspankki, Danske Bank, Aktia, POP Bank, Säästöpankit, OmaSäästöpankki, Handelsbanken, S-Pankki, Ålandsbanken), credit/debit cards and Collector invoice/installment. Payments are handled by Paytrail Oyj.

Gift card

SHIPPING

Usually the orders are shipped from our warehouse on the same or on the next business day after we have received the payment. Please note that there can be occasional delays on holiday seasons.

We provide several shipping methods. The available methods for your order depend on the size of the order and the destination country. The available methods will be displayed when you proceed with your order.

Shipping times

Finland: Orders to Finland are shipped with Matkahuolto or Posti based on customers preference, location and the size of the order. Generally the delivery time to Finland is from 2 to 6 business days.

Europe: Orders to Europe are shipped with GLS or DHL based on customers preference, location and the size of the order. Generally the delivery time to Europe is from 2 to 7 business days.

Rest of the World: To all other countries orders are shipped with DHL. Generally the delivery outside Europe is from 2 to 5 business days.

Shipping fees

The shipping cost vary depending on the chosen shipping method, the size of the order and the destination country. You can see shipping costs on the checkout page or on the view cart page if you type your country and your ZIP code.

Shipping costs include Finnish VAT 25,5%. We provide free shipping for orders over 100€.

Customer outside of EU are responsible for possible import customs and taxes.

Cancellation

We may cancel your order or a part of your order if we have insufficient stock or if we do not deliver to your area. If your order is cancelled we will notify you by email and make a refund as soon as possible.

We won't be obliged to offer any additional compensation for cancelled orders.

LAW AND JURISDICTION

VAI-KO is a Finnish trademark located in Helsinki, Finland and therefore Finnish law will be applied to all disputes arising under this user agreement. All disputes that can’t be solved with mutual agreement between seller and customer will be solved in the district court of Helsinki, Finland.